100% Satisfaction Guaranteed - 30-Day Money Back Guarantee
We stand behind everything we sell. If you are not satisfied with your purchase for any reason, you can return it for a replacement or a full refund. Items must be returned within 30 days of purchase to receive a full refund.
On a case-by-case basis, this return period may be extended at our discretion, just give us a call, send an email, or contact us via the contact page on our website.
Nickle Atlantic’s guarantee doesn’t cover ordinary wear and tear or damage caused by improper use or accidents.
If your item has a manufacturing defect in its materials or workmanship, you can return it at any time in accordance with our limited lifetime warranty.
Returning or Exchanging Items
You can return or exchange purchases from us by mail. You must contact us for an RMA (Return Merchandise Authorization) number. You may contact us by phone, email, or via the contact page through this website.
We verify proof of purchase (sales receipt, gift receipt, sales invoice) for all returns and exchanges.
Returns and Exchanges by Mail
If you return or exchange a product by mail, we recommend that you ship your package with a carrier that can provide tracking and insurance. We are not responsible for packages lost in transit without proof of tracking.
If a customer returns merchandise that does not meet conditions of the 100% Satisfaction Guarantee, it will be sent back to the customer at their expense.
To return or exchange an order by mail:
- Include a copy of your proof of purchase.
- Ship your package with a carrier that can provide tracking and insurance.
For Returns, please use this address:
Nickle Atlantic, LLC
1000 Johnnie Dodds Blvd.
Mount Pleasant, SC 29464